10/12/2015 1:22:32 PM
John Van Groningen
Can you give me an estimate over the phone?
We hear this question at least once a week. While the answer is very simple there is so much that goes into the reasoning. We are not trying to be rude or sound like we are putting you off but, No.
And here’s why…
We want to be thorough.
Even if you are able to give perfect dimensions of your space, we might be looking for things which aren’t apparent to the untrained eye. When we have a chance to come into your space and inspect things with our own eyes you have the greatest chance of getting the best service. Plus, talking a project through with a homeowner when we can see the space helps us to better understand your vision!
We want to be accurate.
Sometimes there are details which might get overlooked by a homeowner because you see them every day, but our professional estimators might think otherwise…And vice versa! What might look like a “very large” crack to you could really just be a minor one to us. It’s all in the details.
We want to give you a FAIR estimate.
We don’t want to overcharge you, but if we can’t actually see the space it is very difficult for us to be precise. We need to take measurements and know how the wall was treated previously and if we’re unable to do those things we’re more likely to purchase more paint than necessary or overestimate time or manpower which means increased cost for you. And that’s just not fair to anyone.
Your space is important & unique.
Just like snowflakes and people, every home is unique. There is not a single one that is exactly the same because they weren’t lived in by the same people and they certainly haven’t been treated in the same exact way (think: “Hey Mom! Look at this pretty picture I just drew for you on the wall!”) Sheen, previous coating(s) and of course design all make your space unique; and unique deserves attention.
You deserve more.
Any company can give anyone a price over the phone, but you’re not just anyone and we’re not just any painting company. We really do care about your space and we want you to be pleased with your finished product. If we’re unable to be thorough, accurate and thusly fair it’s unlikely your space will feel special and unique. You deserve more from your painting contractor! Such as an interested, trained professional and a free estimate on-site so you can talk face-to-face and know they’re not only listening, but they understand – giving you your desired finished product.
If you think details and accuracy are important when it comes to getting an estimate, let us know in the comments!